Director
Zakarya Khallouf
Runs the business, quotes the work and stays the point of contact on your job.
0405 919 436About
A Melbourne renovation and property maintenance company.
Agencies, developers and homeowners use ARCEL as a single contractor across the whole scope — because it is one contact instead of eight, and every job comes back photographed.
- 2 hours
- Written acknowledgement of every enquiry
- 24 hours
- Urgent maintenance attended on site
- Every job
- Before-and-after photos with your invoice
How we work
Five steps, with the timing written down.
Most of what goes wrong on a job is a communication failure. This is how we stop it.
- 01Acknowledged in writing within 2 hours
You tell us what the property needs
Through the quote form, the maintenance form, or a phone call. Photos help enormously — the forms take them.
- 02Site visit booked at your convenience
We look at it properly
Small maintenance we can often price from photos. Anything larger gets a site visit so the quote is real rather than a guess we revise later.
- 03Valid for 30 days
You get an itemised quote
Line by line, with GST shown separately and a written list of what is NOT included. You approve it, or ask for changes, from your own portal.
- 04Dates confirmed before we start
The work is scheduled and done
One point of contact throughout. Progress updates posted to your project page as the job moves. Site cleaned down daily.
- 05Every job, without asking
Completion, documented
Before-and-after photos with the invoice — the same pack a property manager can forward straight to a landlord.
The part nobody writes down
What happens when the price has to change.
Sometimes a wall comes off and what is behind it is not what anyone expected. When that happens the work stops, you get told, and you get a written variation with the cost before anything else is done.
No variation is carried out on a handshake and added to the final invoice. If you have not approved it in writing, you are not paying for it.
Exclusions are listed on every quote for the same reason — so the number you are looking at is the number, not a starting position.
Who runs it
Two people you can actually reach.
Project Manager
Karl Khallouf
Runs the sites, coordinates the trades and keeps the programme honest.
0412 786 847The details
Straight answers.
If something is not listed here, it is because it is not true yet. It will be added the day it is.
- Business
- ARCEL — Renovations & Maintenance
- ABN
- 81 662 695 614
- GST
- Registered
- Insurance
- Public liability held
- Service area
- Melbourne, Victoria
- Licensed trades
- Electrical, plumbing and gas coordinated through licensed practitioners
Renovation work that requires a registered building practitioner is delivered through one. We will tell you which parts of your job that applies to before you commit to anything.